MCP for WooCommerce

Getting Started

AI Assistant

Build a WooCommerce AI chatbot with Webtalkbot and MCP for WooCommerce. It answers product, price and stock questions from live store data.

A shopping assistant on your store answers customers' questions about products, prices and stock. This guide builds one with Webtalkbot, which reads your catalogue through MCP for WooCommerce.

Prerequisites

You need three things first:

  1. Install MCP for WooCommerce Plugin: Download and install the plugin from WordPress.org
  2. Copy Your MCP Endpoint URL: Switch MCP on under Settings > MCP for WooCommerce and copy the endpoint URL from the Access card
  3. Webtalkbot Account: Sign up at webtalkbot.com

Step 1: Choose WooCommerce Data Source

In your Webtalkbot dashboard:

  1. Navigate to "Create New Chatbot"
  2. Select "WooCommerce" as your data source
  3. This connects directly to your store and extracts product data automatically

Step 2: Configure Your AI Agent

Fill in the required configuration:

Chatbot Name

  • Pick a name customers will see, for example "Shop Assistant"

Website URL

  • Your store's full address, including https:// (for example https://your-shop.com)

Your MCP endpoint

  • Give the AI chatbot platform your MCP endpoint URL, for example https://your-shop.com/wp-json/wp/v2/wpmcp/streamable
  • No token is needed: the endpoint is public and read-only, so the chatbot sees only what a shop visitor can see

Step 3: Deploy Your Shopping Assistant

Once it is created, the assistant can:

Help customers find products

  • Search the catalogue with the customer's own words
  • Suggest products that match what they describe
  • Give current prices and stock, read live from the store

Answer support questions

  • Shipping, returns and other policies, from your pages
  • Details of a specific product
  • Where to find something in the shop

Step 4: Integration Options

Deploy your AI assistant using multiple methods:

Chat bubble

  • A chat window floating on your store pages, for example on product pages and at checkout

Direct link

  • The assistant on a page of its own, which you can link from emails or campaigns

Best Practices

  • Keep product descriptions current; the assistant answers from them
  • Ask it the questions your customers ask most, and check the answers
  • Put the chat bubble on the pages with the most visitors
  • Every conversation uses Webtalkbot credits, so keep an eye on your balance

Additional Resources

The Webtalkbot documentation covers the chatbot side in more detail. For problems with the setup, use their contact form.

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